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London Borough of Merton Corporate Services

Corporate Services provides a wide range of services to the residents of Merton and support services to all council departments. As the first point of contact for most people visiting the Civic Centre, our performance impacts on customers’ overall experience of dealing with the Council. Our vital support services allow all Merton staff to continually improve and provide their services in the most effective way.

4 December 2017
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Raising awareness

2. What are the challenges to delivering these outcomes from the perspective of your organisation?


2. Actions

  • More Dementia Friends

    Rollout further training, including frontline staff.

  • More trained Dementia Champions

    Have Dementia Champions training.

  • Encourage consent and share

    Various corporate systems for debt recovery, tax exemptions, blue badge applications, CRM and waste collection.

    Initial Scoping