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Infinity Care Services Limited

Infinity Care Services Limited is a domiciliary Care Provider regulated by CQC and a member of the United Kingdom Home Care Association (UKHCA). Infinity Care Services delivers a service of personal care and associated domestic services to meet the needs of service users in their own home environment. This is achieved by promoting a standard of excellence which embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment. Personal Care is delivered in a dignified, professional and caring manner. Our Services Include: - Personal Care - Supported live-in - Domestic tasks / Support - Companionship /Socialising. Services type: Adults Aged 18 - 65 Adults 65+ Dementia Mental Health Physical disabilities Sensory impairment People with an eating disorder People who misuse drugs and alcohol Learning disabilities or autistic spectrum disorder.

18 December 2017
Care, Domiciliary Care, Health, Hospitals and Hospital Trusts, Social Care
Local Alliances:
Ealing Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Desired outcomes for people with dementia and their carers:


1). I have personal choice and control or influence over decisions about me


2). 2 I know that services are designed around me and my needs


3). I have support that helps me live my life


4). I have the knowledge and know-how to get what I need


5). I live in an enabling and supportive environment where I feel valued and understood


6). I have a sense of belonging and of being a valued part of family, community and civic life


7). I know there is research going on which delivers a better life for me now and hope for the future




 Infinity Care Services is committed to the following principles of the National Dementia  Declaration:


1). Ensuring that the work they do is planned and informed by the views of people with dementia and their carers and showing evidence for this

2). Being an ambassador for the National Dementia Declaration and securing commitment from partners for the second

phase of the Declaration

3). Reporting publicly on their progress against the plan they have set out to support delivery of the National Dementia Declaration

4). Working in partnership with other organisations to share knowledge about best practice in dementia

5). Improving understanding about dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

1. Early Diagnosis - helping people to accept a diagnosis and understand their circumstances, fears, beliefs and hopes.

2. Uncomfortable moments of sharing the diagnosis fot those concerened.

3. Failure for those involved with dementia to access the right services and support that can help people take control of their condition, plan for the future and live well with dementia.

4. Training

2. Actions

  • Rerson C entered Approaches to Dementia and Importance of Relationships and Teamwork

    Person Centrered Approches to Dementia

    We view the person with dementia as 'a whole', and considers how the person is influenced by factors beyond the physical changes in the brain. Our person centred approach to dementia care focuses on the needs of the individual rather than on the priorities of those providing the support.

    Person Centered Carers

    Our Organisation has person centred carer who will recognise that some individuals may not be fully able to look after their own well-being, but will seek to provide a positive response that enables the individual to be involved in their care where ever possible by compensating for their losses and building on their strengths and abilities.This in turn will help to promote independence and enhance a person’s sense of agency and sense of worth.

    Applying good person centered care planning

    We use a Good person centered care planning based on the strengths of the individual has been increasingly recognised as a crucial part of providing a high standard of service for individuals who are living with a form of dementia.

    Importance of Relationships and Teamwork

    Relationships are extremely important to a person who has a form of dementia, just as they are to any person, however owing to the effects of their condition and changes in social circumstances, many people may find it difficult to maintain their relationships. Failing memory could mean that the individual may no longer remember or recognise members of their family. Similarly, a move to a care home may result in a loss of confidence or as a result of the move, the person may find it difficult to communicate their needs. We encourage individuals to communicate in any way that they are able.

    Even if a person with dementia finds communication difficult, there are steps that care workers can take in order to make the process a little easier. It is important that the way you communicate with individuals makes sense to them.