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Community Action Norwich

Offering hope to the community through programmes of care

4 January 2018
East of England
Care, Charity, Children Young People and Students, Community organisations, Faith Groups, Voluntary, Voluntary Sector
Local Alliances:
Norwich City Dementia Action Alliance , Norfolk & Suffolk Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Through our Dementia Champion, we will train all our staff and volunteers to be Dementia Friends and support other organisations to do the same.  This supports outcome 6 – “I have a sense of belonging and of being a valued part of family and community life”.

Continue running a Dementia Friendly Day Centre for the elderly twice a week.  By offering a bespoke programme of care, members and their family can choose what is appropriate for them. This supports outcome 1 - "I have personal choice and control or influence over decisions about me."

Work with the Norwich Dementia Action Alliance to help make Lakenham, Norwich a Dementia Friendly village.  This supports outcome 5 - "I live in an enabling and supportive environment where I feel valued and understood."

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As more requirements are placed on the demanding workload of running sessions there is a limit to the amount of time dedicated to training.

Ongoing funding needs and communicating throughout the community the value of the work

Engaging with businesses and organisations and proving value added

2. Actions

  • Awareness raising for staff and volunteers

    Take everyone involved with the charity through the Dementia Friends Information Session

    Ensure all new staff and volunteers are given the information at their induction

    Being implemented

    2018 - First Quarter Update

    New action

    2018 - First Quarter Update

    New action

  • Surveying clients and families to ensure that programmes and support suit them

    Ask for regular feedback on current programmes being run and then give the clients and their family opportunities to suggest appropriate programmes and support that suits them


    2018 - First Quarter Update

    New action

    2018 - First Quarter Update

    New action

    2018 - First Quarter Update

    New action

  • Get going

    Join the Norwich Dementia Action Alliance

    Start working with known local contacts in schools and businesses.

    Partner with Age UK Norwich 


    2018 - First Quarter Update

    New action