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Cleveland Mountain Rescue Team

An all volunteer Rescue Team covering Teesside, Cleveland and parts of Hambleton and Ryedale. We search for and rescue or recover people lost or in distress in remote or wild areas as requested by the police or ambulance services.

4 February 2018
North East
Community organisations, Emergency Services Sector, Medical, Voluntary, Voluntary Sector
Local Alliances:
North East Dementia Alliance, South Tees Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We try to ensure that service users who encounter us get the best support possible whilst in our care, both suffers, their carers and their family members. Training is available to all team members at each stage of their time with us. We encourage trained team members to identify themselves on operations by wearing a Dementia Friend badge on their clothing. By the middle of 2018 we aim to also identify our vehicles as being safe places by displaying suitable badges on their bodywork.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We work in a constantly changing working environment, under the constant pressure of being an all volunteer body, dependent on the commitment of our membership to function effectively. We keep our induction, training and operational procedures under constant review, to keep them as current and fit for purpose as possible.

Member website


2. Actions

  • Ensure Compliant Recruitment and Induction Processes

    Review and update our recruitment and induction training to ensure that every new volunteer attends their first operational callout aware of and comfortable with the Team's role in dealing with lost sufferers and in liaising with their families and carers.

    Being implemented

    2017 - Fourth Quarter Update

    We have successfully run Dementia Friends training for our existing members as well as providing training for our most recent induction of prospective new members. We have established a partnership with cleveland Police to deliver further Dementia Friends training in the first quarter of 2018. Team members have also signed up to become Dementia Champions, so that we can run our own in-house Dementia Friends training in the future.

  • Incorporate Dementia Awareness into our Operational Planning

    Ensure that all our operational documentation specifically mentions dementia as a factor in preparing for and executing search operations, so that we actively capture any reference to dementia in our initial briefings and deployment planning.

  • Include Dementia Planning in our Liaison with Partner Agencies

    Keep our partner agencies aware of and updated about our activities to do with dementia.

    Being implemented
  • Attend appropriate Dementia events that are held by DAA

    Attend appropriate Dementia events that are held by DAA

    Being implemented

    2017 - Fourth Quarter Update

    The Team co-signed the Emergency Services Strategic Commitment on Dementia, along with our partners in Cleveland Police, Cleveland Fire & Rescue Service and the North East Ambulance Service. Now on display in our base and available on our website, this has helped us to ensure that our planning for 2018 is as focused as possible around providing a dementia friendly service to team members and service users alike.