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Surrey Heath CCG

NHS Surrey Heath Clinical Commissioning Group (CCG) is made up of the eight GP practices (10 surgeries) in Surrey Heath and Ash Vale and spends around £114m on community and hospital care. The CCG's vision is to improve the health of local people by commissioning (buying) hospital and community health care to meet the needs of the population. As one of the smallest CCGs in the country, serving a local population of 95,000, Surrey Heath CCG is well-placed to work closely with the community to improve health and wellbeing. The practices are based in Camberley, Bagshot, Lightwater, Frimley and Ash Vale. The CCG Governing Body includes a GP from every surgery.

24 October 2019
South East
Clinical Commissioning Group, Commissioners Sector, Domiciliary Care, Health, Local Authorities, Local DAA Members, Social Care, Voluntary
Local Alliances:
Surrey Dementia Action Alliance, Bagshot, Windlesham and Lightwater Dementia Action Alliance, Ash Parish (Guildford Borough) Dementia Action Alliance, Camberley Local Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

In Surrey Heath area, the CCG chair the multi-agency Surrey Heath dementia group meeting who, together, developed a strategy using the NHS Well Pathway with this vision:

  “Our vision is that residents of Surrey Heath will have improved health and wellbeing, helping to prevent, or reduce the risk of developing of dementia. That if dementia develops, they will receive a timely diagnosis with a clear pathway, regardless of their age, background or additional needs. With their family and carers, individuals will live in a supportive and accepting community with services that meet their personal wants and needs. We acknowledge that ‘one size doesn’t fit all’ and advocate a personalised approach.”

We are achieving the NHS Dementia Diagnosis Rate target and endeavour to get an early diagnosis for our patients through partnership working with other organisations. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time is the greatest challenge as everyone in the system is incredibly pressured to achieve their outcomes, but we believe that by working together across organisations, we can continue to give people not only an early diagnosis, but also the right level of support from statutory bodies and within the community on an ongoing basis.

2. Actions

  • Dementia Friends Training for GP practices

    We will work with our eight GP practices (10 surgeries) to understand if they currently undertake any dementia awareness training for staff - particularly customer facing, non-clinical staff. Where they do not, utilising our strong links with the Alzheimer's Society, we will draw upon the Dementia Friends Champions in our area to provide Dementia Friends training.

    Initial Scoping
  • CCG Dementia Friends Champion

    To give time and support for a CCG employee to be trained up as an Alzheimer's Society Dementia Friends Champion. This is with the aim to provide ongoing Dementia Friends training within the CCG  and wider Surrey Heath area, demonstrating a commitment to the local community.

  • Dementia standards in CCG contracts

    We are looking into our contracts with health providers to understand the standards we have set around dementia. We aim to ensure each contract includes a clause around dementia to enhance the quality of these services for our community.