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Big River Ltd

we are an independent financial adviser service that specialise in advising those moving into care and their representatives on the methods of care funding. Most of our clients wish to secure their care for their lifetime and protect some assets for future generations. We are members of the West Sussex County Council Carewise scheme and SOLLA (Society of Later Life Advisors).

11 May 2019
South East
Local Alliances:
Adur Dementia Action Alliance , Bognor Dementia Action Alliance, Burgess Hill Dementia Action Alliance, Chichester Dementia Action Alliance, Crawley Dementia Alliance, East Grinstead Dementia Action Alliance, Haywards Heath Dementia Action Alliance, Worthing Dementia Action Alliance, Arun District Dementia Action Alliance , Selsey Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our business is to provide independent financial advice to those funding a place in a care home. A high proportion of our clients are affected by dementia and we believe that by improving our understanding of dementia, we can improve the advice and services that we offer.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Some of the financial arrangements necessary can be complex and presenting them in an understandable way can be a challenge.  It is something that we feel that we do well at the moment but we are always looking to improve.

2. Actions

  • Offer accessible services

    We will always offer a home visit to clients with dementia.

  • Be dementia friendly

    We will ask our advisers to become dementia friends.

  • Promote a clear understanding of our services.

    We will deliver our advice in a clear and jargon-free manner.  We will allow additional time to assist our clients with understanding our conversations.