FBC Manby Bowdler LLP

FBCMB is an award winning law firm providing expert personal and business legal services to customers across the West Midlands and Shropshire.

29 November 2017
West Midlands
Local Alliances:
Wolverhampton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have recently partnered with the Alzheimer’s Society as they will be our corporate charity partner over the next 2 years, and we will work with them to ensure we have a strong understanding of the local concerns and then implement an action plan that aligns with and helps tackle these, collaborating with the Society and other key partners on implementation.

We will also invite feedback from businesses we work with and other organisations/networks we are part of, so we can ensure we are positively promoting schemes such as Dementia Friends and the work being carried out by the Society, to companies who are now working with more and more customers dealing with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As a result of an ageing population we have experienced first hand the rising rates of dementia in our local geography and certainly in respect of our interactions with commercial clients and professional contacts we have received a number of requests for Dementia Friends Information Sessions. Our biggest challenge will be reacting to these invitations and ensuring we can coordinate what is required.

It is also always a challenge to ensure the connectivity of key partners in order to maximise the benefits of any collaboration so we will ensure we champion cohesion and work closely with the Alzheimer’s Society and DAA to make a positive difference to the individuals living with dementia in the communities in which we operate.


2. Actions

  • Improving staff awareness and understanding of Dementia

    We have a Dementia Champion in the Firm who leads and encourages staff to attend Dementia Friends Information Sessions and to engage in Alzheimer’s Society events.

    Being implemented

    2017 - Fourth Quarter Update

    New member

  • Audit and improve our communication, advice and offices to met the needs of people with Dementia

    Ensure we deliver advice as sympathetically and as helpfully as we can. We will make adjustments to how we greet our clients and make sure employees are kept informed and actively encouraged to attend Dementia Friends Information Sessions. We will be conscientious in our delivery of material and advice to our clients and consider different ways of communication. 


    2017 - Fourth Quarter Update

    New member

  • Develop links with other local services providers so that we can act as a sign post for clients

    We have chosen the Alzheimer’s Society as one of our corporate charities for the next two years and will continue to build a relationship with them.  We will work cohesively with other third parties and show we have an understanding of Dementia and a willingness to help their clients.

    We have run Dementia Friend Information Sessions with third party organisations such as IFA’s and building societies. We also ran a successful Dementia Awareness week.



    2017 - Fourth Quarter Update

    New member