What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue


Jigsaw support scheme is a registered charity based in Mansfield, Nottinghamshire. We aim to make sure that people can continue to live safely and independently in their own homes for as long as possible, and have a good quality of life. Our services are for all adults who may be vulnerable and at risk. Jigsaw was set up in 2000 to help the growing number of people in need of help and support whether as a result of age, illness, disability or other social or economic reasons. Over the years we have found that problems, challenges and issues faced by local people rarely fit into one neat box and they are pushed from pillar to post and can ‘fall through the net’ before finding the right service. This often results in people encountering problems that are unnecessary and preventable. The services Jigsaw provides are designed to be the common sense way to help people live safely and independently at home, retain their choices and get access to the right services.

14 July 2015
East Midlands
Voluntary Sector, Health
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The services we offer are tailored for the individuals needs and when working with people with dementia we support them with daily living tasks and help them to achieve the best quality of life possible. All staff involved are trained in dementia support and can therefore ensure that the person with dementia is treated with dignity and respect and that their wishes are upheld. Our main aim is that the person feels safe and supported in their own home and is still able to be part of their community

We are able to liaise with professionals involved in the care of the dementia patient in order to ensure continuity of care. We also work closely with carers to support them in their caring role and to ensure that we have the best possible understanding of the person they are caring for.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Funding proves to be the biggest challenge as we are a registered charity. –for the services we offer that are free to the service user we have to seek  funding. For the services paid for through a direct payment from county council the challenge is to get the right support for the service user from the county council.

Funding for external training can be an issue; however we do offer in house training at a basic level. We would like to have staff trained to be champions for dementia within our organisation however we have been unable to secure the training for this to date.

Premises are also a barrier as we would like to offer services for people with dementia such as dementia cafes but do not have the physical resources to do this at present.

2. Actions

  • Improve the training programme for all workforce

    We will source funding and external training to increase the workforces knowledge of dementia so that they can increase their dementia knowledgable  to support people with a dementia diagnosis and their carers. 

    Funding has been sourced and all staff have the oppertunity to undertake an NCFE level 2 qualification in dementia. This is an eight week externally accredited course leading to a recognised qualification


    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    Qualifications have been sourced and all staff have the oppertunity to enroll for an eight week externally accredited qualification in dementia awareness.

  • Up skill a worker to be a dementia champion

    Develop the skills of a member of the workforce though accredited training in order that the worker can take the lead as champion for dementia in the workforce.

    Initial Scoping

    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    Contact made with dementia friends champions lead, dates being looked at to attend training

  • Offer dementia friendly events in appropriate venues

    Source funding to open dementia friendly cafes with appropriate activities staffed by staff and volunteers trained in dementia support.


    2013 - Fourth Quarter Update

    In progress

    2013 - Third Quarter Update

    Investigating possible venues to operate dementia friendly cafes