Konnektis is an SME tech company that is revolutionising the approach to integrated health and social care by facilitating better communication between the professional, health, family and informal carers that provide support. Konnektis places the person at the centre of their care, enabling care and support networks to collaborate more effectively in real-time to support the highest standards of person-centred, outcome-based care for people living independently. The tablet also acts as a hub for older people receiving care to access information about their care and services available to them, empowering individuals to have greater personalisation and choice throughout their Care Pathway. We have co-designed Konnektis with older people with a range of conditions and are partnering with the University of Bradford’s School of Dementia Studies to ensure our device is accessible and adding impact for people with Dementia, for example by digitally recording memory cues.

17 November 2017
Care, Local Authorities, Telecare

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1. Through signposting services available to individuals and empowering them to feedback on the care they receive, the Konnektis hub improves individual choice and control

2. Through the process of co-design, we can ensure the Konnektis hub can is designed and built around individuals needs

3. The purpose of the Konnektis hub is to empower individuals and their carers to have the best information at the point of need, to live their life as they chose. 

4. Through it's signposting function, Konnektis offers easy access to information for people with dementia to engage fully in their community, whilst ensuring all care needs are met fully through digital care planning

5. Through ensuring all people in the network of care have access to the best, up to date information, Konnektis maximizes the potential of supportive environments at home for someone with dementia. This minimizes the need for people to re-tell their story

6. Through signposting local events, and community groups, Konnektis enables an active role in community and civic life.

7. Konnektis has partnered with Bradford University's School of Dementia and will continue to support the work of such establishments to progress research to improve life for those with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Whilst the potential for technology to transform the lived experience of people with dementia and their carers is evident, people need support and time to gain confidence in order to actualise this. A key challenge for Konnektis is ensuring that we continue to base all of our development upon the principle of co-design upon which  the system was built. Furthermore, it is challenging to engage in the vibrant ecosystems of dementia support given we are a small team with limited capacity.

Member website


2. Actions

  • Train all Konnektis employees as Dementia Friends

    Konnektis will train all employees to be official Dementia Friends, as part of the Alzheimer's Society initiative to increase understanding, appreciation of, and positive action for people with Dementia. 

    As part of this process, we will also promote the fantastic programme and encourage our networks to undertake the same training.


    2017 - Fourth Quarter Update

    New member - November 2017

  • Co-design more of our hub with people with dementia

    Although the initial design of Konnektis included a co-design process with a range of older people, we will return to this process with a focus on understanding and improving user experience for people with dementia. Through involving individuals within this process we can empower them to have a sculpting role in the technology we are designing, to enable a greater impact for them

    Being implemented

    2017 - Fourth Quarter Update

    New member  - November 2017

  • Engage in local alliances and socialise the work

    Support and engage local Dementia Action Alliances in the different areas Konnektis launches, starting with the very active ecosystem in Bradford. Moreover, we can utilise our profile and networks to socialise the Alliance and it's work further, through social media and including its work in our presentations. This may be relevant at the upcoming Smart Cities Expo 2017 in Barcelona where we are representing WYCA.

    Initial Scoping

    2017 - Fourth Quarter Update

    New member - November 2017

  • Ensure that all language we use is appropriate and empowering in relation to dementia

    Konnektis can share best practice highlighted in 'Dementia Words Matter' in both internal and external communications to ensure that we are embedding understanding of the significance of language in all our work. Moreover, we can put this into practice on a weekly basis when training people on our system.


    2017 - Fourth Quarter Update

    New member - November 2017