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Iceland Bitterne

Retailer, selling mainly frozen food.

Updated:
6 October 2017
Location:
South East
Sectors:
Retail
Local Alliances:
Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To have a safe place for people to go when they feel they need support and to be able to help more people.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Knowledge to help the team help people - use the internet to download info for our staff area.

Member website

www.iceland.co.uk

2. Actions

  • Encourage the team to help more

    Be more vigilant and get a better understanding to support people that need it.

    Status:
    Planning
  • Be more vigilant

    Encourage staff to look out for customers who may need more support and help.

    Status:
    Planning
  • Raise money to support charities fighting dementia

    Keep raising money in store to support charities fighting dementia.

    Status:
    Delivery