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Age UK Salford

Age UK Salford is an independent local charity, established almost 40 years ago. We exist to improve later life for all older people in Salford, through the provision of support, advocacy and direct services.

27 January 2015
North West
Voluntary Sector
Local Alliances:
Salford Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We provide a wide range of services for older people that cover Salford and the surrounding area. We hope to make these services as accessible and person centred for local people with dementia and their carers:

  • Cleaning and shopping service
  • Day services: Day care is provided from two centres, Clifton Green in Swinton and Humphrey Booth in Langworthy.
  • Dementia Support Service: Providing community-based advice, guidance and support to individuals with a diagnosis of dementia or are suffering from memory loss, and to their carers and families.
  • Hospital aftercare service: Offering support to people aged 60+ who have been, or are ready to be discharged from hospital following treatment.
  • Placements for social work students: Opportunities for student social workers who are required to undertake a variety of placements during their three year training.
  • Products & services: The Age UK Group offers a range of products and services tailor-made for the over 50s.

We are also delivering a Social rehabilitation project; working with people who have experienced a life changing event such as an injury, illness, trauma or bereavement.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?  

  • Raising awareness of dementia to the public
  • Raising awareness about our service to other professionals and the public
  • Increasing the number of referrals to our service
  • Increasing understanding among staff and volunteers of issues associated with dementia
  • Ensuring that all services are user friendly for people with dementia and their carers
  • Obtaining funding resources to enable us to achieve all the above


Member contacts


2. Actions

  • To continue to evaluate our service

    We will improve the service by involving and consulting with service users by issuing satisfaction questionnaires twice per year and providing forums for people to seek their views    

  • Consult with Dementia Champions group to ensure we are all working together

    To consult with the Dementia Champions group through membership of the Dementia Action Alliance in order to ensure our actions are service user led. 

  • Improve public awareness of services

    To improve awareness of the service leading to an increase of referrals