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Morris Dibben

Estate Agents.

5 September 2017
South East
Letting, Retail
Local Alliances:
Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

For better merit in the community.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Training time.

2. Actions

  • Vigilance

    Support customers who may need extra assistance.

  • Support

    Have an area to welcome people in who may need extra support and arrange for them to be taken to a safe place.

  • Communicate

    Make sure all staff listen and are patient with customers who need extra support.