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Wace Morgan Solicitors

Provide legal advice within a range of legal services; Private Client advice including Wills, LPA’s, COP applications and Elderly Care advice including long term funding, Commercial and Residential Conveyancing, Family Law, Litigation including Employment and Personal Injury

1 September 2017
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Being a member of the Solicitors for the Elderly and a specialist in “funding long term care”, I am acutely aware of the issues which can face those living with dementia and the actions which can be taken early to plan well for the future to ensure that the client feels empowered and not de-skilled.  I will gain additional knowledge by attending Dementia Champion training but will also engage in communications with local dementia charities/groups to establish priorities when seating legal advice to ensure we become more dementia friendly. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

By keeping these actions under-periodic review with all relevant teams within our organisation and also with local community + volunteer groups, centred around those living with dementia, and also keeping up to date with information produced by the Alzheimer’s Society.  

Member website


2. Actions

  • Improving staff awareness and understanding of dementia

    • Provide regular training to all staff: Lawyers, secretaries and support staff as to the impact dementia can have on the life of the person, carers and families.
    • Signpost staff to on-line web resources such as Dementia uk, Dementia Friends and Alzheimer’s Society.
    • Provide a link to the Law Society “Meeting the needs of vulnerable clients” on the Firms intranet. 
    • Review the Client Care Policy to include policies and procedures relating to  vulnerable clients who are older and/or may have mental  health and/or incapacity issues.

    2017 - Third Quarter Update

    New member

  • Audit and improve our communication, advice and offices to meet the needs of people with dementia.

    • Build on the Vulnerable Person Policy to ensure that this continues to be dementia friendly.
    • Audit the office/physical environment to provide a dementia-friendly Client experience.
    • Audit existing documentation throughout the firm’s legal departments to ensure that the documentation is not too long, appropriate language and layout. 
    • Ensure that style of meeting and greeting is appropriate and effective
    • Ensure that we have a minimum of one trained Dementia Friends Champion 
    Being implemented

    2017 - Third Quarter Update

    New member

  • Continue to promote the necessity and importance of planning for the future

    • Provide presentations and seminars within the community.
    • Provide initial free consultations
    • Provide practical guidance and information sheets to Clients on LPA’s, Advance Medical Decisions, Wills etc. 
    Being implemented

    2017 - Third Quarter Update

    New member