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The Wimbledon Guild of Social Welfare

Our aim is simple: to help local people lead a better life by tackling poverty, supporting ageing and encouraging mental well-being. Within our work in supporting ageing, we work from a person-centred approach and our emphasis is on empowering our clients in order to remain living independently and happily for as long as possible.

21 August 2017
Community organisations
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a long-standing and prominent charity working in the community in Merton, we are well aware of our responsibilities in the education and awareness of dementia and how it affects members of our community.

One of our emphases is supporting people to continue to live independently in their own homes for as long as possible. We work towards empowering people to access activities and provision they may not have had access to previously, or since they were younger, for example. We aim to be people-centred in our approach. Action plans are designed in consultation with the client. In the case of clients with dementia, we work closely with partner organisations and also with carers to ensure the support we offer is appropriate.

Whilst we make our services as inclusive as possible, occasionally we may have to refer clients with moderate or severe dementia to partner organisations who are better able to offer specialised support.

Our place at the heart of the community ensures we are able to disseminate information widely, particularly about services available in the community for people with dementia or, indeed, events such as Dementia Friends Training.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We have numerous challenges at present. We are seeing far greater numbers of referrals for clients living with dementia. As we rely on volunteers to work with our clients, this can be challenging, so we are at present only able to support clients with low level dementia.

 We have found that communication between all agencies involved is crucial in providing the best possible service for our community.

2. Actions

  • Encourage staff and volunteers to attend Dementia Friends sessions.

    We recently hosted a Dementia Friends session at our premises. We actively encourage both staff and volunteers to become Dementia Friends and most recently circulated the invitation to 30 members of staff and approximately 150 volunteers.

  • Provide services to local people helping them remain independent and involved in the community for longer.

    Our Social Welfare Teams works from a person-centred approach to offer tailored support to older clients who may need additional support. We give practical help, as well as support people back into society through joining new networks, or indeed, helping people to stay connected. This may include social groups, activities, or just keeping active.

    Our Befriending Programme works with clients who are socially excluded, many of whom live alone and are housebound. We match people up with volunteers who visit people in their own homes. For many people, this may b ethe only human contact they get so it is an essential part of keeping people integrated within the community.

  • Be aware of local support services for people with dementia and their carers in Merton and refer when appropriate.

    We work closely with partner organisations working with people with dementia and their carers. We accept referrals, as well as signpost and refer individuals to organisations which specialise in supporting people with dementia.