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The New Medical Centre

This practice has a list size of 9832 patients and have a Dementia register of patients. We also have a Patient Participation Group run by patients with an special interest in carers. This practice has 3 GP partners, a prescribing Nurse Practitioner, 2 nurses and a Health Care Practitioner qualified in Dementia.

7 September 2017
Clinical Commissioning Group, Health, Local DAA Members, Medical
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a GP surgery we are often the first port of call for patients who think they are having difficulties or families that have noticed a change in a loved one.  We can help signpost relatives and patients to organisations and service that are able to support them in the immediate and long term help they may need.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Current challenges to delivering a better service are: training, staffing and protected time to understand the complexity of the condition.

2. Actions

  • Staff to receive Dementia Awareness Training

    Arrangements have been made to hold a Dementia Awareness session for all staff.

    Being implemented
  • Work through the checklist to appertain if the practice is Dementia Friendly.

    The practice plans to review the surgery and it's surroundings to see if it is Dementia friendly.



  • Training for Patient Participation Group

    The practice has a well supported Patient Participation Group (PPG) and training them to help fellow patients would be an advantage.