The Mercury Shopping Centre
Mixed use shopping and leisure centre
- 7 September 2017
- Businesses and shops, Recreation, Retail
- Local Alliances:
- Havering Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
All staff are bveing trained to accomodate sufferers.
Connecting people in the community.
A regular (Tuesdays) quiet shopping experience, no retailer plays music and tannoy and other announcements are kept to a minimum.
We are also considering points of concern when replacing expired products (door mats)
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Non engagement of other retailers.
Greater understanding of the community.
Comminicating with retailers as to the advatages of being more dementia friendly.
Dementia friend training for staff
Staining of staff to deal with interactions with patients and careers
Evvironmental walkthrough carried out with those living with dementia and their carers.