Dementia Design Consultancy

The Dementia Design Consultancy is a consultancy and training provider. Our aims are: Through a collaborative approach, improve the understanding of the need for well-designed dementia-friendly environments. Support people living with dementia and those delivering care, particularly within health and social care environments. Improve quality of life, engagement with and functioning within an environment. Enable environments to have a positive impact on care-giving and enable environments to be a catalyst for practice improvement.

5 April 2018
Arts, Education Sector, Hospices, Hospitals and Hospital Trusts, Housing Sector, Recreation
Local Alliances:
Crawley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Dementia Design Consultancy and Training Company aims to work with organisations to design and develop appropriate, dignified, dementia friendly environments. 

We deliver bespoke training/workshops which build an understanding of dementia, dementia environments and the way people function within them.

We work collaboratively with clients (service users, multi-disciplinary care teams, project managers, architects and contractors) to support a journey of design development.  This includes initial project scoping, detail designs, product sourcing and evaluation.

We offer a collaborative approach to training to ensure bespoke packages offer a combination of topics relating to dementia, dementia design and the use of space.  We use a variety of training methods which aim to be interactive, creative, stimulating and relevant to the specific organisation.

Members of the team have many years' experience in health design and clinical care.  They care passionately about dementia and design and want to use their experience to improve the lives of people with dementia, relatives and care givers, by assisting to create environments which are supportive, appropriate, dignified, calm and respectful.  Members of the team have become Dementia Friends and are Dementia Champions, committed to the principles of creating dementia-friendly communities.

We are reasonably priced and offer excellent value for money. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenges to the delivery of services are:

Lack of organisational resources, both financial and people, particularly within health and social care.  Investment in good dementia design is not often seen as a financial/time priority.Lack of resource to enable staff to be released for training.General awareness of dementia within organisations is improving, but relating this to an understanding of the benefits of supportive design for dementia is not well understood.Organisational cultures which focus on tasks and basic need rather than looking at wider needs which support health, well-being and meaningful activity.Knowing who the right people are to network with within large health and social care providers, in order to increase awareness of the benefits of good dementia-friendly design and how to work within it.Lack of understanding within leadership to know the impact of supportive design on staff health, wellbeing, sickness levels and retention.

Member website

2. Actions

  • Accessibility to services - providing value for money

    Ensure all work is reasonably priced, provides excellent value for money and considers wider financial considerations for the organisations we are working with.  eg. staff retention, efficiency of practice, staff morale, length of stay and additional staffing need.Ensure collaborative working with clients to develop tailor-made design and training packages which will meed organisational needs and be sustainable for the future. 

    Initial Scoping

    2017 - Third Quarter Update

    New member - August 2017

  • Publicising Services to raise awareness of the benefits of dementia friendly design

    Identify and make contact with organisations where improved design would enable improved delivery of care or services. Enhance marketing materials, in order to raise awareness and opportunity to share knowledge and skills.Identify and make contact with professional bodies to raise awareness of the need for dementia-friendly design and professionals potential involvement and impact. 

    Being implemented

    2017 - Third Quarter Update

    New member - August 2017

  • Sharing knowledge, experience and skills through evidence based training

    Ensure that all contact and delivery of service is based on sound evidence and continue to work towards contributing to evidence base.Ensure training is tailor-made and meets the needs of the commissioning organisation.Ensure training packages provide value for money.


    2017 - Third Quarter Update

    New member - August 2017