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Unique Senior Care - Warwickshire

Home Instead Senior Care is the UK’s leading provider of non-medical care for older people in their own homes. Our CAREgivers provide individualised; companionship, home help and personal care services. In addition to other training appropriate to carers, many of our CAREgivers have completed City and Guilds accredited dementia training. Working in collaboration with Warwickshire County Council and Orbit Housing the Memory Support Service aims to support those with dementia and their families, living in Extra Care to maintain their independence, enhance their wellbeing and enable them to ‘live well’ in their own homes.

17 January 2018
West Midlands
Local Alliances:
Coventry and Warwickshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Through the role of the  Memory Support Service , Home Instead Senior Care, in partnership with Orbit Housing and Warwickshire County Council aim to support residents with dementia,  in Independent Living with Extra Care, to remain in their homes  indefinitely or as for as long as possible.

 Working closely with other organisations we will provide residents and their families with the support needed to enable them to access the appropriate services to meet their individual needs.

 The service will also promote lifestyle changes that may help to reduce the risks of developing dementia and encourage a timely diagnosis in line with the Warwickshire County Council Dementia Strategy.

 Education for residents; families and the local community will endeavor to reduce marginalisation of individuals with dementia and promote a better understanding of the disease and its challenges.

 Carers receive Home Instead Senior Care Dementia Training, (City & Guilds accredited) in order to ensure clients receive the excellent standard of care to which they are entitled.

 It is envisaged that this will be done by liaising with existing services and working together to develop support networks for those with dementia and their families.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Developing and maintaining effective communication between health and social care providers in primary, secondary and volunteer sectors.

 Identifying those that would benefit from support from the service.

Establishing support for those diagnosed with dementia, their families and carers that can be sustained, taking into consideration the resources available.

 Identifying and evaluating services and support that meet the needs of individuals and their families in order to ensure that these are effective and appropriate.

 Establishing an inclusive environment within Independent Living with Extra Care.

Engaging local communities, through education and information.

2. Actions

  • Identify residents and their carers/families within Independent Living with Extra Care who would benefit from individualised, ongoing and preventative support in respect of their dementia.

    • Identifying indicators that suggest the individual requires additional support and preventing where possible situations reaching crisis point.
    • Promote the service through networking with local health, social care and voluntary service providers.
    • Promote the service within the Independent Living with Extra Care Schemes through promotional material; attendance at resident’s meeting and events.
    Planning, Delivery

    2017 - Third Quarter Update

    New member

  • Establishing the support required and signposting accordingly

    • Creating an individualised Support Plan according to the needs of the individual based on enabling and empowering that individual to achieve personal goals.
    •  Supporting the individual to maintain their wellbeing and independence.
    •  Networking with existing services in order to identify the appropriate support for them and or their carer.
    •  Empowering the individual to seek the support that will help to maintain their well-being and independence and enable them to remain in their own home.
    •  Identifying appropriate Assistive Technology that will enable the individual with dementia to maintain a degree of independence.
    Planning, Delivery

    2017 - Third Quarter Update

    New member

  • Promote dementia awareness within the Extra Care Housing Schemes

    • Continue to facilitate City and Guilds accredited Dementia training for carers working within the schemes in order to ensure that the care received is appropriate and meets the needs of the individuals with dementia and their families.
    •  Provide information for residents relating to dementia including: understanding dementia ,promoting health and wellbeing and how to ‘live well’ with dementia
    •  Providing information relating to existing services that those with dementia and their families can access for specific support e.g. financial advice; advocacy.
    •  Reduce stigma relating to individuals with dementia, helping to create a supportive and inclusive environment.

    Delivery, Planning

    2017 - Third Quarter Update

    New member