Central Medical Centre
- 14 August 2018
- Health, Medical
- Local Alliances:
- Merton Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Raise awareness amongst patients of local support services for people with dementia and their carers.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Having literature for Tamil speaking patients
Dementia Friends Session
Organise for the delivery of Dementia Friends information sessions to help raise awarness and improve our understanding of dementia
Work with Alzheimer's Society to help raise awareness
Host an information stand in our waiting room to help patients become aware of local services for people with dementia and their carers.
Also provide information and advice regarding concerns about memory and how to act on these worries.
- Being implemented
Keep stock of information in waiting room
Keep stock of useful information about dementia and local services in the waiting room.
GP Information Packs
Help ensure GPs and practice staff have up to date information about local services for people with dementia and their carers taking place at the Merton Dementia Hub and across the borough. Also ensure staff are aware of the referral process.
Order 25 free copies of the Alzheimer’s Society ‘Dementia Guide’ for GPs to give to patients with dementia and carers who may find it useful.
Examine the automatic phone system and see if phone numbers associated with patients with dementia may be able to skip the automatic phone system and get straight through to a member of staff
- Initial Scoping
EMIS Alerts for PWD
Flag patients with dementia on the computer system to help ensure special care and consideration is taken when making contact or having appointments.
Ensure patient areas are dementia friendly
Use the ‘Dementia Friendly Environment Checklist’ to look at patient areas and make changes where possible.