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John Lewis

John Lewis is a chain of department stores operating throughout the United Kingdom. The chain is owned by the John Lewis Partnership.

1 March 2018
West Midlands
Businesses and shops
Local Alliances:
Tamworth Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Tamworth Branch has 5 Dementia Champions and will shortly start to run dementia friends sessions for all 100 partners .  It is important for our customers living with dementia should feel happy and relaxed when shopping with us. We all have a part to play in making this so.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time restraints and attendance when running dementia information sessions to everyone in branch.  

Continued support from Partners. 

2. Actions

  • Complete information sessions

    We now have 5 Dementia Champions and we will run dementia friends information sessions and are aiming to get all 100 Partners to attend.


    2017 - Third Quarter Update

    New member

  • Review our environment

    We can review our environment using DAA checklist to ensure it is as assessable as possible.


    2017 - Third Quarter Update

    New member

  • Dementia Awareness Week

    Alzheimer's Society came in to talk to our customers during dementia awareness week. We will continue to support this.


    2017 - Third Quarter Update

    New member