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Anchor Mayflower Court

For over 5 years Anchor have been recognised as the leading not-for-profit provider of services to older people. With over 120 care homes, retirement villages, properties to rent or buy we support the services to over 40,000 older people. Our services are designed to help older people maintain their independence for as long as possible, with the training for staff to develop and excel in their roles whether that is housekeeping, catering or caring. We have over 10 schemes and care homes in the Southampton area and will be encouraging all to get involved in the project

28 July 2017
South East
Care, Charity, Housing Sector
Local Alliances:
Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We always want to recognise the individual needs of our residents, their family and friends through a better understanding of living with memory loss. All our care team receive training on how to support residents living with Dementia and we will be encouraging our network of community contacts to attend Dementia Friends sessions after 2 of the team are trained as 'champions'. Holding sessions in our home which families, new staff and friends can attend will be part of our plans for 2017/18.

Working with the Admiral Nurses who hold a memory cafe in our home we will encourage the community to 'pop in' for an informal chat to find out what support is available for carers, offering for the person they are caring for to join in with our resident activities.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are a new home in the area, therefore need our challenge will be to engage with people who are maybe living at home without any support, not realising how isolated they have become, especially as memory declines. Reaching out to volunteers and helping those in support roles, such as carers, neighbours and relatives to raise awareness of the support available within Southampton will take time and patience from the whole team. We are committed to make a difference

Member website


2. Actions

  • Supporting Dementia Friends

    2 of our team will be attending dementia friends champion training in July to enable us to deliver regular sessions to our new staff, and encourage our local community to become friends to.

    We have a room suitable for the sessions with good facilites & refreshments, our planning includes to publish a timetable of the sessions available on our Anchor website together with promoting in newsletters which are sent to community contacts, friends and relatives of our residents

  • Promoting Dementia Friendly Activities

    Our residents enjoy daily activites at Mayflower Court, however we want to engage with the community to find a more diverse range of therapies, crafts and activites to ensure we meet everyones individual needs.

    We want to involve residents families and friends in the development of the activities and encourage their visits during the events so they can share in the enjoyment

  • Raising Awareness

    To understand the behaviours which can be triggered and how to support our residents, relatives and the team to best meet the needs of a person living with dementia. This maybe when a visitor comes to view the home, a relative or friend of a resident, a person we could meet in the supermarket or in a cafe who needs help.

    By building up a network of contacts for support services in the Southampton area we can signpost to others when we are asked for help or recognise a need.