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Robert Holland Funeral Directors Ltd

An independent, family run Directors serving Grantham and the surrounding areas.

8 November 2017
East Midlands
Businesses and shops, Faith Groups, Hospices, Hospitals and Hospital Trusts, Local Authorities
Local Alliances:
South West Lincolnshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Robert Holland Funeral Directors Ltd would like to become a Dementia Friendly organisation to ensure that people who are suffering from Dementia and their relatives/ carers are treated correctly and with care

We want to understand the needs of people with dementia and their carer’s in order to provide appropriate service to them at their time of need

We will do this by arranging training for our staff and volunteers and by working with the South West Lincolnshire Dementia Action Alliance and local Alzheimer’s Society to explore ways in which our organisation can become Dementia Friendly.

We will participate in Dementia Awareness sessions delivered by the local Alzheimer’s Society

We will work towards 100% of our staff becoming a Dementia Friends

We will work in partnership with local DAA, Alzheimer’s Society & their members to welcome recommendations to improve the environment within our premises

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges to delivering our training could be stigma from staff and volunteers about dementia, time and opportunity to arrange and to participate in training internally whilst continuing to provide an outward facing operation to clinets. We will work with all of our staff to ensure that things progress smoothly.

2. Actions

  • Partnership Working

    Sign up to the local DAA and attend meetings when possible

    Being implemented

    2017 - Third Quarter Update

    New Member

  • Dementia Awareness Sessions

    Arrange for all staff to attend a Dementia Friends session


    2017 - Third Quarter Update

    Staff attended training session on Tuesday 7th november 2017

  • Display information in public area

    Arrange for a number of leaflets and information about dementia to bedelivered to RHFD so that it can be displayed in the reception area for the benefit of those attending and their families


    2017 - Third Quarter Update

    New Action

  • Continue to raise awareness in the local area

    Continue to raise awarness about Dementia using our web page, Facebook page and by talking to local people

    Being implemented

    2018 - First Quarter Update

    New Action