What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Kemptons of Bitterne

Butcher's Shop

14 July 2017
South East
Local Alliances:
Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a local business we are aware of customers who are carers or people living with dementia. We always try to support them in our day-to-day work.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Making it apparent to our staff that sometimes customers can exhibit challenging behaviours and suggesting different strategies to manage these.

2. Actions

  • Signposting

    Signpost to our customers who we believe to be affected by dementia to local services and support.

  • Safe Place

    Offer to become a Safe Place.