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Alexandra Surgery

We are a local surgery providing a wide range of services and clinics for patients at our practice. Find out more about the services we provide by visiting our website.

13 July 2017
Health, Medical
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We aim to provide the higest standards of healthcare and make sure our services are accessible for people living with dementia and carers in the local area.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?


2. Actions

  • Dementia Friends

    Organise for a Dementia Champion to deliver a Dementia Friends session to practice staff to help our staff further understand the complexities of dementia and the importance of person-centered approaches. 

  • Updated Appointment System

    Improve appointment system to notify practice staff about patients with dementia in order to avoid missed appointments and allow for special consideration.

    Initial Scoping
  • Dementia Friendly Environment

    Improve waiting room signage to help people with dementia who may have problems with sight and perception feel comfortable when visiting the surgery.