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The Rowans Surgery

GP Surgery providing healthcare to local people.

11 July 2017
Health, Medical
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We aim to provide the higest standards of healthcare and make sure our services are accessible for people living with dementia and carers in the local area.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?


2. Actions

  • Raise awareness of Dementia amoungst service users.

    Firstly, we will host an Alzheimer's Society information stand at busy times to provide information about dementia and avaliable support services to those interested in learning more, those with concerns about their memory and those people living with dementia and their carers.

    Secondly, we will make sure that we have information in waiting rooms for people to look through.

  • Dementia Friends session for practice staff

    Organise for the delivery of the session by an Alzheimer's Society Dementia Champion

  • Make sure staff are aware of service uses with dementia

    Use an appointment system which informs staff that the service user has dementia in order to cut down on missed appointments and help people with dementia use the surgery.