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Sanctuary Care: Furzehatt Nursing, Residential and Dementia Care Home.

Located in a quiet residential area, Furzehatt is nestled in the leafy suburb of Plymstock and is surrounded by tranquil sensory gardens. Our dedicated and caring team is there to support residents to live life to the full and enjoy the things they like to do in the comfort of wonderful surroundings. Types of care available are residential, nursing, dementia respite and palliative. We are owned by sanctuary care who were established in 1995. Sanctuary have built their organisation to provide a range of high quality affordable options for people. Sanctuary are a non-profit organisation which enables them to reinvest their surplus income back into maintaining and improving our homes as well as essential things like ongoing training for our dedicated staff so we can continue to deliver high quality care to all our residents.

30 June 2017
South West
Local Alliances:
Plymouth Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Sanctuary's dementia strategy is named "Walk with Me" and is currently being embedded in all our care homes.

Walk with Me will be delivered and achieved through training, both in house and through our continued external training with Worcester University.

The environment-We have our own design manual which clearly sets out our agreed dementia environmental standards. To support this, we have created a new e-learning module which is available form 1st April 2017.

Hospitality-We have new dining room standards and these will be enhanced further as we start to roll out our dining with dignity programme later this year.

Activities-We have a recently-updated activity manual which includes a separate walk with me section. We have also recently produced our second "Get Fit Feel Good" video to enhance our activity sessions.

To improve community links, we have joined up with the local church, school and nursery.

We will soon be carrying out trials in which carers on the dementia unit wear pyjamas at night.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges are understanding of dementia, particularly by relatives and visitors coming into the home, poor fees and actually getting a proper diagnosis of dementia can often be challenging particularly with GP's.

2. Actions

  • Training.

    Training will be rolled out to all staff. This will be delivered face to face and via e-learning.

  • Environment.

    Improving the environment to allow our residents who live with dementia to move independently around the unit.

    Creating points of interest around the home to allow carers to communicate and interact with our residents.

  • Hospitailty.

    Dementia friendly crockery and cutlery.

    Dining rooms decorated in dementia friendly colours.

    Local artwork enabling care staff to interact with residents.

    Sample meals used as alternatives to menus.

    Dining with Dignity being launched this year.

    Planning, Implementation