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PerCurra

PerCurra is an award-winning care at home company offering an extensive range of services to all adults who require support to live independent and fulfilling lives in their own home. People do not always have family members living close by who can help and support them. Even when they do, those ‘carers’ often need a break or assistance from a trained care support worker. PerCurra support may consist of a couple of hours of companionship per week, help getting washed and dressed each day or a more intense round the clock care plan. Focus is firmly on the wishes, needs and well-being of each individual client and services are adapted to fit their changing requirements.

Updated:
27 June 2017
Location:
East of England
Sectors:
Local DAA Members
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a new provider of domiciliary care, and with over 10 years experience of working in a private mental health hospital, I intend to get involved with refreshing my own knowledge base regarding Dementia and am at present taking the Teaching & Education Award so that I am in a position to train new employees  to a good standard, where they can understand the daily challenges of living with and caring for individuals affected, and the importance of noticing small changes in behavior, responding to people with professionalism, understanding and with clear communication.

I am also keen to get involved with the DAA as a newcomer to the area, so that I know where to seek guidance and support and know the direction to point any clients and their families if they are in need of help.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

I feel the challenges will be focussed around continual updated training requirements as, in my experience, Dementia can present itself in an abundance of ways, from the highly challenging to the subtle, often unnoticed changes.  Employees need to focus on clear communication, understanding of their client, awareness of surroundings, concise documentation and remaining in contact with family members, social workers and other professionals involved in both assessing and delivering care.

Member website

www.percurra.com/southend

2. Actions

  • To become Dementia aware

    To ensure that as management we remain focussed on continuing to add to our existing knowlewdge base regarding Dementia and the challenges faced by both clients and their carers and families.

    To remain involved with the DAA and attend meetings on a regular basis.

     

    Status:
    Planning

    2017 - Second Quarter Update

    new member

  • To train new employees in Dementia Care

    Ongoing training and development will play a crucial role in keeping our carers up to date and aware of Dementia and the impact it can have on an individual and their relatives.

    Employees will become Dementia Friends and will be tooled up to recognise symptoms and to then know how to manage this and where to seek advice, whilst maintaining individuals dignity and understanding

    Status:
    Planning

    2017 - Second Quarter Update

    new member

  • To signpost where our clients, family and carers can seek advice.

    It is essential that all concerned know where to get help and advice and have as much information as possible.  We will ensure that all involved have access to their locality Dementia Support Team, that we carry leaflets containing advice and support and that people understand who they can easily contact for support

    Status:
    Planning

    2017 - Second Quarter Update

    new member