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Anderton McClements

Anderton McClements Residential Property Lettings and Management Two women with one aim – to offer the best possible service in the property lettings business in York. The partnership that’s created Anderton McClements brings years of local experience to the venture. Amy Anderton and Emma McClements believe that by being independent and based in the city they are better able to offer that crucial personal touch for clients with often vastly differing needs. Be they an individual or from the corporate sector, the promise is the same – a commitment to quality covering everything from property management to investment and portfolio advice, and market appraisals. Plus, in a complex world, a determination to ‘keep it simple’.

Updated:
24 July 2017
Location:
Yorkshire and Humber
Sectors:
Businesses and shops, Letting
Local Alliances:
Yorkshire & Humber Dementia Action Alliance, York Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 We would like to assist the DAA in making York and potentially other cities completely Dementia friendly and in the meantime work towards becoming Dementia friendly and promoting Dementia.  By being involved and working collaboratively with a range of partners and clients to encourage the development of dementia friendly communities in York we endeavour to assist  people living with Dementia to continue to access services and enjoy fulfilled lives. It is also important for us to have an understanding for both tenants and Landlords as we come across many reasons for why people need to let their property and why others choose to rent one. We have come across Dementia as a reason for moving closer to loved ones and the need to subsidise the home costs for a family member. We believe this will offer a greater customer service to our clients too, because it you get it right for someone with Dementia, you get it right for everyone.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Engaging with partners and other businesses to help them understand the importance of a Dementia Friendly Community, particularly if they haven't been personally affected and may not see the positive impact it could have.

Costs to a new business such as ours in adapting the office to become more Dementia Friendly

Time constraints for future staff member Dementia sessions

Member website

andertonmcclements.co.uk

2. Actions

  • Dementia Session

    Both partners to have a Dementia Session

    Status:
    Completed
  • Access to Services

    To make clients and customers aware although our office is second floor, we can access another room on the ground floor to meet individual needs to offer our services

    Status:
    Investigating
  • DAA

    To become members of the Yorkshire Dementia Action Alliance under our Business Name

    Status:
    Being implemented
  • Awareness

    Although I have written an article for Yorkshire DAA under a different company, I would like to continue to write and assist my local DAA.

    Status:
    Investigating