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One Housing Group

At Baycroft, we operate luxury residential and nursing homes for people across the south east. Baycroft Grays Farm Road in Orpington is a care home providing personal and nursing care for up to 74 people. The home accommodates people across three floors, one of the floors specialises in providing care for people living with dementia and is specially designed. We are dedicated to caring for all of our residents with dignity and respect in beautiful surroundings. We promote independence and an active lifestyles, with the security of our skilled care and support service. Baycroft is part of One Housing Group– an award-winning housing provider for 50 years – providing housing care and support across London and the South East.

7 November 2019
Housing Sector, Care
Local Alliances:
Bromley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Baycroft care homes offer a supportive environment where people feel understood and valued, our DAA actions will enhance their experience by offering even more. We want our residents, visitors, staff and key stakeholders to feel a sense of belonging to the Baycroft community and to feel valued. We want everyone who come into a Baycroft home to feel and see that services are designed around our residents to promote wellbeing and encourage a positive life.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We hope there won’t be too many challenges as we are in an ideal position to deliver these outcomes. We have a dementia specific floor in our home which is designed to support people living with dementia. If there is a challenge, it could be that we could find that time restraints delay our goal of having all our staff dementia friends due to the large number of staff.

Member website


2. Actions

  • From January 2020 we will be hosting a dementia café in our home.

    The dementia café will be open to local people living with dementia and their carers on a monthly basis, providing a safe space for support and encouragement.  We have a number of areas suitable, including a fabulous bistro, dining room and lounge, all on the ground floor, which is fully accessible.  We anticipate that some attendees will be our residents living with dementia in Baycroft, but we will enthusiastically encourage people living in the community to join us.  This is a new venture for us and one we are very excited about.  In preparation, two members of the team will shortly be visiting an existing local dementia café for ideas and support.

  • We have a program of Dementia Friends Information Sessions to be held in Baycroft Grays Farm Road.

    We have held one Dementia Friends Information Session so far but have more planned for the near future.  These sessions will be open to the local community and also for our onsite staff.  We commit to supporting all our staff to become Dementia Friends during 2019 / 2020.  Local organisations will be contacted to invite them to attend the sessions and they will be included on the Dementia Friends website so anyone searching can find us.

  • Review and revise our dining experience to make it more dementia friendly.

    Over the next three months we will be putting together a plan to improve our dining experience for our residents and guests who are living with dementia.  We will be reviewing meal times and introducing a late night snack and we will be purchase dementia friendly crockery and cutlery. 

    Initial Scoping