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21st Century Home Support

We are a home support agency providing help in the home for anyone who needs it, from mothers needing an extra pair of hands to an elderly client who might just need some companionship and some lunches cooked. Our services include, shopping, cooking, trips out, driving to appointments, housekeeping and many more. All of our staff are trained in Dementia care.

9 November 2017
South East
Care, Children Young People and Students, Domiciliary Care
Local Alliances:
Surrey Dementia Action Alliance, Godalming Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We think it would be useful to be a  DAA member in order to interact with other members and liase about their experiences with dementia. We already work closely with a lot of clients within our community living with dementia. We can find out whats important to them by talking to our clients and their families and acting on their feedback.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

People living with dementia are sometimes reluctant to accept help and may not always actively seek the help that it available to them.  

Member website


2. Actions

  • Dementia Groups

    We will be sending flyers to our existing clients and putting adverts on our Facebook page along with the local community boards inviting people to come to our coffee mornings on the first Tuesday of each month to meet other local people living with dementia

    Being implemented
  • Maintain longstanding relationship with Alzheimers Society

    Send updates to Penny Giles after our support groups with any potential contacts for the Alzheimers Society 

  • To raise dementia awareness by advertising the Dementia Groups

    Use social media and our adverts in local magazines to advertise our dementia support groups

    Being implemented