Rogers & Norton

Rogers & Norton are forward thinking, dynamic solicitors based in Norwich & Attleborough, offering a comprehensive range of services for both businesses and individuals. These include conveyancing; wills, trusts & probate; personal injury claims; family law; employment; commercial property and litigation. We also provide services to specialist sectors including construction, healthcare and disputes with HMRC. Our specialist teams have extensive experience in successfully providing tailored solutions for both businesses and individuals alike, whilst offering the support, service and professionalism needed to help clients through the legal processes they have undertaken.

Updated:
15 March 2018
Location:
East of England
Sectors:
Legal
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Continually promote a culture, with the use of ongoing training, where colleagues have the knowledge, awareness and understanding to support clients either living with or supporting people with dementia.

Continually review the environment and documentation we offer our clients to ensure it is dementia friendly

Promote dementia awareness on our website and other forms of social media

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

 

Tight deadlines and a busy workload for staff together with maintaining the profile and focus on an ongoing basis.

Member website

www.rogers-norton.co.uk

2. Actions

  • Provision of Dementia Awareness Training

     

    Provide ongoing dementia awareness training for new and existing staff.

    Status:
    Completed

    2017 - Fourth Quarter Update

    Existing staff training complete

    Training takes place as part of new staff induction programme

  • Environment and Documentation Review

    Carry out a review of the premises and the documentation we offer to our clients are dementia friendly and implement changes as required.

    Status:
    Being implemented

    2017 - Fourth Quarter Update

    Review of premises undertaken - planning in place to carry out necessary works

    on going review of literature and documentation used

  • Dementia Awareness Promotion

    Review our website and ensure dementia awareness is promoted widely on all our forms of social media.

    Status:
    Implementation

    2017 - Fourth Quarter Update

    Continue to promote on website in in our offices