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Norfolk Library and Information Service - Broadland Libraries

Norfolk Library and Information Service has 47 libraries across Norfolk - offering books, ebooks, free internet and WiFi access, DVD hire, information on health and wellbeing, business support information, activities for young and old and everyone in between. Nine of these libraries are in the Broadland Area and they are joining the DAA as a group.

22 June 2017
East of England
Arts, Children Young People and Students, Communication, Community organisations, Education Sector, Local DAA Members, Recreation
Local Alliances:
Broadland Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The modern library is a community hub, a safe space where people can come together to take part in activities such as craft or exercise or simply to meet up and chat.  We are also a source of information, from local services to general health information.  We carry the Reading Agency's collection of Reading Well with Dementia books to support people living with dementia and their carers.  Through partnership working, libraries have good ties with other services and organisations in the local community.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

No particular barriers - the library service has had funding cuts over the last few years, but we work with volunteers and local partners to put on events and activities.

2. Actions

  • Dementia Friends Awareness Sessions

    Each Broadland library to hold at least one dementia friends awareness session by the end of 2018.  Ensure that all staff have attended and make sessions available to the public.

  • Dementia Information

    Each Broadland Library to have a 'Dementia Information Hub' with details of local dementia services as well as broader information about dementia and living well with dementia.

  • Reminiscence Event

    Each library to hold one reminiscence event, to demonstrate the value of reminiscence to people with dementia.  This will help staff in care homes or carers to learn about reminsicence and will be a chance for people with dementia to connect with other peope in the community and enjoy themselves.

  • Environment Audit

    All libraries in Broadland will complete an audit of their premises by the end of 2018 to ensure they are as accessible as possible to people with dementia, use Alzheimer's Society information and, where possible, a walk through with someone living with dementia, to assess how user friendly the libraries are for people living with dementia.  It may not be possible to implement all adaptations needed - due to the restrictions of our buildings and the cost involved - but at the very least staff will be more aware of where difficulties may arise for people and can therefore be ready to assist when needed.