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Shipley Medical Practice

We are a medium sized family practice in the centre of Shipley supporting over 8000 patients.We aim for the highest quality care and performance by employing and supporting high caliber well trained staff.We provide extended services in the surgery to bring care closer to the patient and we encourage all our clinicians to developing a specialist interest and also in supporting the local CCG and other regional and national organisations in developing better services for all patients. We strongly believe in training and development and support training of our future doctors, nurses, GPs and ancillary staff.The practice has one general practitioner (GP) partner, five salaried GPs, and two GP trainees (seven female and two males in total). Working alongside the GPs are three practice nurses, two health care assistants (all female) and an experienced management team of a practice manager, and administration/reception staff. The practice has a Personal Medical Services (PMS )contract. PMS is a locally agreed alternative to General Medical Service (GMS) for providers of general practice.

3 October 2017
Yorkshire and Humber
Clinical Commissioning Group, Health, Medical, Research Sector
Local Alliances:
Bradford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

On a Local and Regional level, one of the Westcliffe Alliance Partners Dr Sara Humphrey has developed a Specialist Interest in Care of the Elderly and now supports the Bradford City & Districts Clinical Commissioning Groups, Bradford Dementia Strategy Group and the Y&H Strategic Clinical Network in developing services and pathways to support both patients with Dementia and their Carers. This has involved developing selfcare and advance care planning resources to ensure patients and carers have personal choice and knowledge to live their lives well, as well as ensuring that services are designed around their needs.

On a practice based level we have been part of  the Westcliffe Alliance for the last 3 years and we are lead by Dr Nick Hayward ,who as a board member for Bradford District Clinical Commissioning Group  plays an active part in improving the integration of services for older people.

The practice has done very well in finding over 72% of its patients but there is still a gap and we continue to actively find our missings patients with Dementia to ensure they have access to a diagnosis and support.We are now ensuring that all our patients with known Dementia have Care Plans in place to ensure they live their lives well and they get the support they require.

We are also an active Research Practice led by Dr Jude Hayward ( who and will be encouraged the practice ,to actively engage in the 'Join Dementia Research 'Campaign.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The NHS like other organisations has been hit by the government austerity measures which means that it is a challenge to maintain a high level of service despite falling incomes and difficulties with recruitment and retention.

We are trying to meet these challenges with new ways of working but inevitably this leads to change which can be difficult for us and our patients

Once a diagnosis has been established a more considerable challenge is ensuring Care Planning of all types is undertaken in a meaningful and engaging way ,with patients and their carers ,so it makes a difference to their lives.

2. Actions

  • Raising Awareness of Dementia amongst staff

    We held a Dementia Friendly practice awareness event involving all members of the practice team to ensure they are aware of what Dementia means to an individual and to their carers and how they can support patients to access services and to live well with Dementia (what ever their role in the practice).

    Awareness Session held on Thursday 21st April 2016 for our practice and for 4 other practices in our Westcliffe Alliance


    2017 - Second Quarter Update

    New Member

  • Raising Awareness of Join Dementia Research and Research Generally

    The practice is part of Bradford District Primary Care Research Cluster and active in research. We are actively involved with developing research studies with our local care trust . We would like to increase our involvement in recruiting patients to Dementia related research and also in helping patients to access research via the ‘Join Dementia Research ‘

    We have recently tried to recruit to the HOPE study for carers of patients with Dementia 

    We are developing a patient notice board show casing how they can get involved in research and what studies we are recruiting to at present

    Being implemented
  • Ensuring the environment of the Surgery is Dementia Friendly

    Caring out the 'Is Your Health centre Demeentia Friendly' EHE Enviromental Assessment Tool

  • To ensure suitable policies ,resources,audits and training are in place around Safeguarding,Mental Capacity Act,DoLs,Care Planning and Antipsychotics


    1) To ensure the practice have up to date policies and procedures for Safeguarding Adults, Mental Capacity (including DoLs)

    2) To ensure the practice has a named Adult Safeguarding Lead and they have accessed suitable training and awareness around, Safeguarding Adults, MCA, Dols, and Dementia

    3) To plan a yearly Safeguarding Adults and Children’s event for staff to ensure they know how to spot the signs of abuse, access support and make an alert

    Practice Yearly event planned for September 2017


    System resources developed by our board practice Lead Dr Sara Humphrey with the other Clinical Leaders, CCG,SCN and CSU for Advance Care Planning, MCA, Dementia Care Planning, Self Care and now all available and accessible on System One Practice Master Template

    Being implemented
  • Ensuring the Surgery is supportive and enabling when patients with Dementia and their Carers access our services

    All staff to undertake Dementia Friends awareness so they have an awareness of the condition and understand the person behind the diagnosis.

    All staff will wear dementia friendly badges and we will sign up to ''Hello my name is .....'' and ensure all staff introduce themselves and what they are going to do/how they can help by ''Hello my name is.....

    We will try and ensure that patients with Dementia and their Carers are able to choose to have flexible length appointments and at times to allow Carers to attend.

    To introduce patient centred Care Planning by introducing the 'Dementia Care Planning' What makes a difference 'prior to care planning appointments to allow patients and carers to set the priorities and goals that are important to them

    Being implemented