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We help businesses get more from being both online and offline using Social Marketing, Web Design and Digital solutions. We help businesses flourish, through working with traditional marketing routes, our straight forward approach creates a mix to deliver results.

31 May 2017
Yorkshire and Humber
Businesses and shops, Charity, Communication, Community organisations, Voluntary Sector
Local Alliances:
Leeds Dementia Action Alliance, Bradford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Helping local businesses to use social media to interact with their customers we deal with people from different walks of life. 

Understanding customer needs is key to delivering training in the right manner.

By understanding dementia I feel we are better prepared to cater when around people who need more understanding.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Before I carry out any work for a customer I also make sure I understand their requirements both with regard to the work as well as their personal needs.

Having qualified as as an adult trainer I understand the challenges can not always be apparent.

Being very customer facing as a company, our challenges are making sure the client / person we are talking is comfortable and happy with the way things are going.

We aim to make sure we are accessible and helpful when talking and being around people living with dementia. 

2. Actions

  • Sharing best practise with Dementia Friendly Leeds on social media

    On a monthly basis we have committed to spend 2 hours helping Dementia Friendly Ilkley develop a strategy to reach more people and build awareness around the local area using Social media. We will then share our findings with Dementia Friendly Leeds and their social media volunteers. 

  • Build a company policy to support people with dementia

    We aim to develop a company policy which will set out the key ways we will support when meeting people living with Dementia.

  • Develop a training session for carers

    To explore the needs to develop a Social media / online training session to empower carers and people with dementia in how they can get more support online.

    Covering Social media and online resources, the course could provide listings of online communities they could utilize.

    This is in the early stages and would need further planning and consultation.