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Greenwich Leisure Limited (GLL) Wimbledon

GLL is a Social Enterprise which exists to make community services and spaces better for everyone. That means providing access to quality community leisure and fitness facilities - and more - at a price everyone can afford. We already manage more than 250 public sport and leisure centres, 57 libraries in partnership with more than 30 local councils, public agencies and sporting organisations, and we’re adding more all the time. We’re a charitable social enterprise, which means we work for the benefit of everyone: the public, the communities we work in, the environment, our staff and our partners. As a result, we’re proud to be the first leisure operator in the UK to be awarded both the Social Enterprise Mark and the Prime Minister’s Big Society Award.

Updated:
8 February 2018
Location:
London
Sectors:
Membership Organisations, Recreation
Local Alliances:
Merton Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As social enterprise and provider of leisure for public venues, parks and spaces, GLL sees it’s role as a provider who makes it’s venues as accessible to all as possible.

Elements that would outline GLL’s role in making a difference in the community would involve;

Ensuring the facility has clear signage that demonstrates a clear customer journey. Promote our products and services to local groups who work with people with dementia and the over 65’s.

Attend the dementia action alliance meetings to showcase GLL as an organisation commitment to supporting people affected by dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges would include;

Ensuring that all key staff are given the opportunity to attend dementia awareness training.

Making sure that the leisure facilities are as dementia friendly as possible in terms of signage and layout.

Offering activities and programmes that are inclusive enough for people with dementia to attend.

Member website

www.better.org.uk

2. Actions

  • Host Dementia friends training session at one of the Merton leisure centres

    GLL Merton to organise a dementia friends training session for key front line and partnership staff  to ensure employees have the necessary knowledge, skills and awareness to deliver an inclusive customer journey and experience.    

    Status:
    Delivery

    2017 - First Quarter Update

    New member

  • Create a partnership between the Merton Dementia hub and the Better leisure centres in Merton

    In the first instance we plan to signpost users of the Merton Dementia Hub to the Better leisure centres.  The overriding objectives would be to integrate local people with Dementia into our club activities programmes and ultimately establish exclusive dementia friendly activities/sessions.          

    Status:
    Initial Scoping
  • Appoint a Dementia Champion

    The champion will empower snd inform staff on being more Dementia aware.

    Status:
    Planning