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Right at Home Brentwood, Billericay & Havering

At Right at Home we provide high quality, compassionate and personalised care to adults of all ages in their own home. We provide personal care, companionship and home support around the clock, all year long. These services include washing and bathing, medication reminders, light housekeeping, meal preparation, assistance with local transportation, hospital to home, palliative and respite care. We support people with conditions such as Dementia and Alzheimer's with respect, dignity and empathy. We deliver specialist care and support for people living with physical and learning disabilities. Our services are tailored to your specific needs or those of your loved one. We aim to ensure that our clients maintain their independence and dignity by being able to remain in their own homes happily and safely. Our passion for care and ‘can-do’ attitude ensures we always provide excellent care and support for our clients in the comfort of their own home.

1 September 2017
Care, Charity, Clinical Commissioning Group, Commissioners Sector, Community organisations, Domiciliary Care, Education Sector, Emergency Services Sector, Health, Hospices, Hospitals and Hospital Trusts, Legal, Local Authorities, Medical, Membership Organisations, Schools, Social Care, Voluntary, Voluntary Sector
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Right at Home is committed to achieving better outcomes for people living with dementia and their carers through our commitment to always providing high quality care for our clients which is delivered by passionate and professionally trained and motivated care staff. We match our cares to our clients to achieve the best possible care outcomes for both our clients and carers through establishing trust and knowledge and keeping to a minimum the number of carers that a client will receive care and support from.

We discuss, agree and implement individual person-centred care packages with our clients, their families and friends which enables our clients to live in the comfort of their own home in a safe, secure and familiar environment. We provide personalised care plans which recognises the particular personal  support needs of each one of our dementia clients.

Our staff are highly trained and supported in the field. We actively work with CCG’s, district nurse teams, GPs, families, occupational therapists and many other healthcare professionals to achieve best practice in the care of our clients.

We are passionate about ensuring our staff are trained effectively and supported when they are supporting people living with dementia. Equally important is the need to support the families and carer’s of our clients as many of them require respite or just someone to relieve some stress.

Right at Home Brentwood, Billericay & Havering is working towards providing a support network with community organisations to improve the quality of life for those living with dementia and their loved ones  For example, we sponsor and help run 'The Blue Flower Cafe' which is support group for dementia carers based in Brentwood. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

One of the key challenge is limitations on time to support people living with dementia and for them to attend as wide a variety of activities and events as possible. The lack of community transport services is often a key challenge in achieving this.

2. Actions

  • To increase the number of Dementia Friends.

    Run regular Dementia Friends sessions for our carers at Carer Meetings. We will also run Dementia Friends sessions for members of the general public who would be interested in becoming a Dementia Friend.