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The RSPB is the UKs biggest nature conservation charity. Rainham Marshes is a nature reserve with extensive visitor facilities and is partly situated in the London Borough of Havering.

5 July 2017
Charity, Children Young People and Students, Education Sector, Membership Organisations, Recreation, Retail, Schools, Voluntary, Voluntary Sector
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We want to be relevant to our local community and helpful and useful to its potentially vulnerable members. We want as many people as possible to enjoy the health benefits of the natural environment. This means ensuring our business is as accessible as possible.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As part of a larger organisation any changes to premises, signage etc is largely out of our control.

It can be difficult for training to reach all volunteers whose hours of work vary widely.

Member website


2. Actions

  • Raising Awareness

    We will run more training sessions for visitor centre welcome team volunteers. We will ask our local champion for support.

  • Training for all staff and volunteers

    We will add 'wellness' to our staff and volunteer induction to cover awareness of dementia and our organisation's actions and expectations.

  • Ongoing support and awareness for staff

    We will use our site's wellbeing champion to regularly remind staff of our commitment to the DAA. This will ensure that this initiative is not forgotten in our day to day business.

    Being implemented
  • Dementia Friendly Events

    We will find out what we need to do to make our events dementia friendly. We will amend our events where possible to ensure that we can advertise them as dementia friendly events.