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Anglian Community Enterprise (ACE)CIC

Anglian Community Enterprise (ACE) is an award winning social enterprise limited by shares and employee owned. It was launched on 1st January 2011as a new social enterprise, prior to this, the organisation operated as an NHS body, as North East Essex Provider Services. As a social enterprise ACE has created its own values based approach written resonate with the principles of the NHS constitution. The organisation provides over 40 community healthcare and health and wellbeing services, predominantly to the population of North East Essex (Colchester and Tendring Districts) although some services are provided in other parts of Essex. ACE also provides inpatient ward services at two community hospitals at Clacton and Harwich and four GP practices within the Tendring area. As a social enterprise, we are able to reinvest any surplus we make each year back into service development and to provide funding to support local community projects. The guiding principle for ACE is our Social Mission: "To maximise our role as a service provider, employer, purchaser, community member, partner and investor to improve the health and well-being of the communities in which we work"

18 July 2017
East of England
Care, Other, Health
Local Alliances:
Tendring Dementia Action Alliance , Colchester Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a healthcare provider ACE can support the delivery of better outcomes for people with dementia and their carers by:


  • Cascading dementia friends training to frontline staff to promote a workforce that is dementia aware and dementia friendly.


  • Enabling the person to remain at home for as long as possible through empowerment and inclusion of both the individual and their carer in care provision and decision making.  


Working collaboratively with partner and key organisations, including the voluntary sector, to ensure, timely onward referrals and effective signposting for both the person and their carer. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ongoing reorganisation and development of health services, in response to national and local requirements, can impact on the resources available to support continuous ongoing development of a dementia aware and friendly organisation. 

Member website


2. Actions

  • Promote staff awareness around dementia and encourage a dementia friendly organisation

    ACE will offer dementia friends and dementia awareness training across the organisation.

  • ACE will introduce and promote dementia champions across the organisation

    This will also incorporate a volunteer champion’s role to support the promotion of dementia friendly care across the organisation.

     Champions will also support the role of strengthening opportunities for collaborative partnership working and signposting with voluntary organisations.

     The Champions will also support the promotion of dementia friendly teams.

  • Promote effective use of shareholder volunteer days with local voluntary organisations

    ACE will work with the voluntary sector to identify how staff voluntary hours can be used effectively to support people experiencing dementia and their carers.