NHS Norwich Clinical Commissioning Group

NHS Norwich Clinical Commissioning Group (CCG) is a membership organisation, comprising of the 24 GP Practices in Norwich and parts of Broadland. The CCG is responsible for commissioning most NHS services within our area, such as primary care (GPs), acute hospital care, mental health, community health, continuing healthcare, ambulance services, NHS 111 and out of hours primary care.

4 September 2017
East of England
Clinical Commissioning Group, Health
Local Alliances:
Norwich City Dementia Action Alliance , Broadland Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

NHS Norwich CCG commissions mental health services, funds third sector support groups, advice and advocacy services and has commissioned a new Admiral Nursing service, to commence in 2017.

The CCG also promotes the Dementia Friendly movement to its staff, to local people and to partners.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Breaking down the stigma associated with dementia remains an ongoing issue for everyone.

There are also financial pressures on public services across the UK, including the NHS in Norfolk, which mean resources must be prioritised.

Member website


2. Actions

  • Dementia diagnosis and screening

    To increase dementia diagnosis in Norwich including dementia screening and diagnosis in care homes.

    Being implemented
  • Information for GPs

    To develop an information flyer for professionals in primary care, advising what dementia services are available in Norwich.

  • Promote the Dementia Friends Programme

    To ensure 90% of our staff become Dementia Friends


    2017 - First Quarter Update

    NCCG has provided a number of Dementia Friends sessions to its staff over the last few months. To this end we now have 91% of our staff that have completed a Dementia Friends session.