The Red and Green Practice

We are a GP surgery based in Hythe Hampshire with 14 GP's, 10 Nurses and a practice team of 65. We have a patient population of 25,000 and are open 7.30-8pm Mon to Fri

2 October 2017
South East
Care, Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

All patients / service users have personal choice and control or influence over their treatment,  we complete care plans and issue patients with a "This is me" booklet for them to complete, with their careers, to assist them and anyone they come into contact with in everyday life.

GP's provide follow up appointments with Dementia patients and their carers to ensure any changes are effectivly dealt with for the patients benefit and satisfaction.

All staff are dementia aware and receive annual training

All new staff during induction receive a booklet on "how to help people with dementia"

Appropriate signage in the building to assist with navigation. The practice is in the process of undating our flooring to become dementia friendly.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Cost and Time, There is a significant finacial cost to delivering flooring, for our practice this was in the region £30k. The time element comes in training time and also communicating with patients and carers regarding their appointments.

The practice also offers dementia patients an enhanced appointment to allow aditional time for their needs.

Ensuring the patient attends their appointments

2. Actions

  • Enhancing Care for Dementia patients

    Continuing eduaction of staff training

    Update Practice Information leaflet as required

    Adjusting our clinical system to highlight to staff any patinets who may have Dementia

    Being implemented
  • Review and audit of Dementia patient attendance

    Run quarterly searches to audit dementia patient activity, to benchmark patinet activity.

    Being implemented
  • review and audit anti- psychotic medication

    yearly audit of anti- psychotic and other dementia medication