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Housing - Southampton City Council

Local authority which provides social housing, including sheltered housing. Provider of 60+ housing support service which provides support to clients to enable them to live a fulfilled and active life independently for as long as possible.

26 April 2017
South East
Care, Charity, Clinical Commissioning Group, Commissioners Sector, Community organisations, Health, Housing Sector, Local Authorities, Local DAA Members, Social Care, Telecare, Transport Sector, Voluntary, Voluntary Sector
Local Alliances:
Dementia Friendly Southampton (Southampton DAA)

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a housing provider we are seeking to raise awareness of dementia and it's symptoms with staff, residents, clients and the wider community.  This includes supporting activities and providing advice and understanding for those with dementia and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

It is a challenge to make people aware of the symptoms and know how they can support friends and neighbours in the early stages of dementia.  People are often frightened and confused by dementia and find it can be irritating having to deal with someone with dementia in a group activity.

We are restricted by resources - both financial and staff - in what activities and events we can support.

Member website


2. Actions

  • Dementia Friends Champion training

    Seek Dementia Friends Champion training for the two new Activity Co-ordinators

  • Undertake at least one Dementia friends session on all of our 24 complexes

    A session will be provided for all residents and staff on each of our complexes.

    Being implemented
  • Undertake dementia refresher training with our own staff

    We held a Dementia Friends session at February team meeting for 40 staff members

  • Sign our 24 complexes up to the Safe Place scheme

    We plan to contact the Police with a view to signing up our 24 complexes and then brief our scheme staff and City Telecare.

  • Look at all new signage going into our complexes to make sure they are Dementia friendly

    Whenever we undertake scheme upgrades we will look at the signage and will endeavour to make sure it meets Dementia Friendly signage.

  • We will raise our awareness of dementia

    We will be providing Dementia Friends sessions to all residents and staff at our 24 older persons' complexes.

  • We will run dementia friendly activity sessions

    We support volunteers to run 2 dementia friendly activity session per week.

  • We will work with Admiral Nuses

    We work with Admiral Nurses to run memory cafes at 2 of our complexes (1 per week).

  • Will will help to provide support and advice for those affected by dementia

    Memory Matters use our schemes to provide activities for clients with dementia and advice for their carers.

  • We will offer inclusive, accessible activities

    We encourage all our groups and activities to be inclusive.