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Caremark Harlow and Epping Forest

CaremarkHarlow and Epping Forest is a part of a national network providing personalised care and support to people in their own homes. We offer support to anyone needing assistance to live at home safely and comfortably, promoting the independence of our customers and respecting their privacy and dignity at all times. We have extensive experience of supporting people with dementia. Care is tailored to each customer’s individual needs, delivered by fully trained staff and closely monitored to ensure the highest standards.

Updated:
13 August 2020
Location:
East of England
Sectors:
Community organisations, Domiciliary Care, Care, Social Care
Local Alliances:
Epping Forest District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Enabling people to remain in their own homes and to be as independent as possible. Ensuring that clients are given choice and control when planning their care and that care is based on their own individual needs and wishes. Providing support to clients and their relatives in the form of advice and signposting to other agencies where appropriate. Ensuring that a customer's dignity and privacy are upheld at all times. Providing staff with appropriate training and support to ensure they have the necessary knowledge to care for dementia sufferers, deal with the challenges involved and feel valued and supported in their role.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Improving knowledge and understanding of Dementia amongst all staff and challenging preconceptions of dementia. Supporting staff effectively with the challenges they face when caring for adults live with Dementia.

2. Actions

  • Dementia Friends

    Our Care and Support workers are all becoming Dementia Friends to show that Caremark support our clients and those in the community with Dementia. 

    Status:
    Being implemented
  • Specialist Dementia Training

    We at Caremark are planning on bringing in specialist dementia training for all our staff. This enhance the knowledge of our staff when supporting an individual with Dementia. Our clients and the community will feel safe and better supported knowing that our team at Caremark have implemented the Dementia training, allowing our clients to have the opportunity to be supported within their homes.
    Status:
    Planning
  • Dementia champion

    Currently our Care manager Sophie at Caremark is becoming a Dementia Champion along side our team who are becoming Dementia Friends. 

    Status:
    Being implemented
  • Memory Walk

    Our team at Caremark will be participating in the Alzheimer's society  (socially distanced) memory walk to raise money and awareness for those affected by Dementia on the 20th September 2020. 

    Status:
    Being implemented