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Castle Mall Shopping Centre

Located in the centre of Norwich City, Castle Mall shopping centre comprises of 60 stores and food outlets, across five levels of retail and leisure, including an 8-screen Vue cinema. The centre also boasts a 790 space multi-storey car park.

Updated:
12 January 2019
Location:
East of England
Sectors:
Businesses and shops
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

 Train the staff as dementia friends; they will have a full understanding of dementia.

Create a dementia friendly environment in the shopping centre.

Organise free awareness campaigns with Norwich City Dementia Action Alliance within the Castle Mall.

To promote the Dementia Friendly Norwich Campaign throughout Castle Mall social media Platforms.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We will hold trainining sessions  for all  the teams within the centre.

2. Actions

  • Staff training

    Provide dementia awareness training so they will have awareness and full understanding of dementia. Also encourage them to become Dementia Friends.

    Status:
    Completed
  • Dementia Friendly environment

    Create a dementia friendly environment in the shopping centre.

    Status:
    Planning
  • Awareness campaigns

    Organise free awareness campaign with the Norwich City Dementia Action Alliance within the Castle Mall.

    Status:
    Completed
  • Promote Dementia Friendly Norwich Campaign

    To promote Dementia Friendly Norwich Campaign throughout Castle Mall social media platforms.

    Status:
    Planning