john olivers
John Olivers is part of the John Oliver Hairdressing Group based in Norfolk and Suffolk offering a full range of Hairdressing services to a discerning clientelle
- Updated:
- 19 May 2017
- Location:
- East of England
- Sectors:
- Businesses and shops
- Local Alliances:
- Ipswich Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
To become dementia awarness friends and therefore provide and extend our services to dementia sufferers and their carers
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Making all staff aware through staff meetings and updates
Member website
www.johnolivers.com2. Actions
-
Arrange Team meetings in salons
Team meeting to include Dementia Awareness education / presentation Follow up session to refresh staff members and analyse effectiveness- Status:
- Being implemented
-
Client Reception/Departure process
All reception staff to be aware of needs of those living with dementia
Follow up phone calls to carers. Dates times of appointments clarified
Assistance with pickup and transport and reporting to carers after appointment
Cloakroom facilities
- Status:
- Being implemented
-
Social media
Include our dementia awareness policy on salon website and all forms of social media to alert both careres and dementia sufferes at early stage of illness that we are sympathetic to any possible needs (both existing and new clients)
- Status:
- Being implemented