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Peel Medical Practice

Doctor’s surgery in the heart of Tamworth. Providing health care, including a full general practice service as well as specialist clinics for children and pregnant women, diabetes and asthma sufferers and patients needing minor surgery. The practice prides itself on the high quality of care provided. The surgery has 4 male and 3 female Doctors, as well as 4 nurses, 2 Nurse Practitioners, a Healthcare Assistant, a phlebotomist and a midwife. The practice provides this service for over 15,000 patients.

24 June 2017
West Midlands
Health, Medical, Pharmaceutical
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance, Tamworth Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To have a better understanding of dementia and those affected by it.  This will include the person with dementia, as well as carers and family members. To make the practice dementia friendly, and help support those living with dementia to feel empowered to make their own decisions wherever possible, and to put the support in place to help them achieve this. To ensure we are listening and that people know where to go for that support so they continue to feel a part of the practice.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Getting people to commit time to understand more and do relevant training.

Member website


2. Actions

  • Dementia Friends awareness session for all practice staff and PPG members

    The practice clinical and administrative staff attended a Dementia Friends session first, and subsequently members of the PPG undertook a session with the same provider which proved very useful as she was able to deliver the session with a similar focus to both groups.

    Now that the Practice staff and PPG members share a common understanding of what dementia is and how organisations can make their environment more friendly to people with dementia and their carers, we can move forward together to bring about the improvements we envisage and hope to make.


    2017 - Second Quarter Update

    New member

  • Priority on PPG’s Practice Improvement Plan 2017/18

    Every year the PPG sets 3 aims to focus on as part of its practice improvement plan.  The Dementia Friendly practice will be one of them, what can we do to be more dementia friendly.  This could be little things, such as deciding to change the colour scheme when being redecorated which the practice did.


    2017 - First Quarter Update

    New member

  • Hold an event during Dementia Awareness week

    Hold a coffee morning during Dementia Awareness week in May to raise awareness of what the practice is doing, and to gain feedback from people living with dementia as to what they would like to see.  This event was a great success, the practice is now holding a carers social event on the final Thursday of every month starting in July between the hours of 10 and 12.


    2017 - Second Quarter Update

    New member