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Alverthorpe Surgery

GP Surgery

29 March 2017
Yorkshire and Humber
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

GP Surgery

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Identifying Patients not already known to the Surgery.

Raising Awareness.

Due to small size of waiting room, consideration of a dedicated file on this topic in the waiting room and advertising this.

Slot availability when there is patient demand.

Every measure will be taken to accommodate patient’s or carer’s requests.

2. Actions

  • Provision of up to date literature

    We will have available up-to-date literature and information in our waiting areas together with information about the local support services for people with dementia which are available in the area.

  • Use technology to raise awareness

    We will provide information through links on our website, that raises awareness of dementia and also supports people in (insert name of city\town\area) living with dementia and their families and friends:

    We will create a page on the Practice’s own website giving information about dementia, and put links to relevant websites.

  • Flexibility for Appointments

    We will look at our appointment times and offer some flexibility around these for this patient cohort.

    Following comments that many carers find it difficult to attend an early morning appointment with a person living with dementia,  Alverthorpe Surgery will therefore where possible aim to offer flexibility around appointment times. We will also try to offer longer appointments so that the person does not feel rushed.