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Heather View Care Home (part of the Care UK group)

Heather View is part of Care UK Group and offers residential, nursing and respite care for older people, including individuals with Alzheimer's and other types of dementia. We also provide sensitive and supportive end of life care.

10 May 2017
South East
Local Alliances:
West Kent Dementia Action Alliance, Wealden Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Care UK and Heather View puts customers at the heart of everything we do. Care UK has a vision of 'living well in dementia' and we at Heather View are promoting active living, person centred care, dining with dignity to achieve our fulfilling lives motive and aim of living well with dementia for our residents. We put a lot of emphasis on our staff training about dementia and would look to expand that even further. More and more staff are signing up to be dementia friends from Heather View.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are looking to expand our engagement with our local community and any services such as DAA so that there are more opportunities for us to work together with the community in improving lives of people living with dementia and providing a better understanding to the carers and to relatives of people living with dementia.

2. Actions

  • Train our staff in dementia awareness

    On induction all new starters complete our dementia training sessions and/or dementia friends sessions

    Being implemented
  • Support those living with dementia

    As a care home specialising in dementia, we will provide a safe and happy environment for those living with dementia

    Being implemented
  • Spread awareness of dementia

    Offer dementia friends sessions at our home and invite the public to them.

    Being implemented