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Nuffield Health Norwich

Nuffield Health is a Non for Profit Organisation, with a range of services including gyms, Health Assessments, Physiotherapy, Occupational Health and CBT services, running out of hospitals, medical centres and gyms. We focus a lot on preventative medicine and wellbeing through our services and aim to create a joined up approach which we feel paves a structured and effective way of improving the lives of those we see. We view health related issues as serious so feel there is benefit in these joined up approaches to reduce the prevalence and stigmas that may arise. We also are governed by the CQC and have ISO audits so feel we are able to show a strong format for what we deliver. Part of our aims is to get out into the community and this is a step great forward in continuing to reach this goal.

31 August 2018
East of England
Health, Hospitals and Hospital Trusts, Medical, Research Sector
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will aim to promote outcome 3 by developing dementia champions who will continue to educate others on the effects of dementia and appropriate courses of action. This will then filter into the inductions of new staff so that there is a continual process for education.

Furthermore, we will aim to promote outcome 6 through providing those who care for or are people with dementia, a place to come and socialise by opening up our cafe area and putting events on. We would like to start this off with a quarterly meet up through talks with AgeUK and progress from there.

We also use outcome 7 in our practice as a means for CPD, so this will continue to develop in house. Through our clinic area we will be able to continue to look at lifestyle based interventions or information/research to support this outcome.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Currently there are no formal discussions of dementia in the workplace. However, this will be routed into the place through dementia champions and induction processes. Within the clinic, we could provide up to date data on dementia and build on any initial training received, and develop small information based literature that can be access by staff and users of the facilities. Regarding the use of the café, it is open to the public and for hiring, however we would be able to arrange dates in advance with different charities who support dementia and mental health so that they have a place they come and socialise.

2. Actions

  • Dementia Awareness

    The first part of this will be to organise official training with Age UK Norwich to develop up to 3 initial dementia champions who will role this out to current staff. Once confirmed, this will then be developed into the induction process and noted online that we are dementia aware and friendly.

    Being implemented
  • Education

    After the initial dementia awareness training has been implemented, the clinic will put together some information on dementia and what we have done that can be accessed by all staff and users of the gym and other services in house.

  • Support Networking

    Once the review of our application and initial training has been implemented, we will continue to stay in contact with Age UK Norwich and develop a means to open up our doors to those with dementia and their carers and put on social events, and work with other community based projects to support the implementation of this task.