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Fleet Medical Centre

We are a large practice of 15,000 patients with currently 113 patients registered with a form of dementia. We work hard with our local community to serve and medically support our patients and their carers and families.

6 May 2017
South East
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We work with our patient participation group, Clinical Commissioning Group and local council to provide the best possible care to our patients including those with dementia and helping thier families and carers. We want patients to feel less isolated, more involved in decisions about their care and treatment and know that we can support thier carers too using lcoal and antionally provided resources,e ducation and support mechanisms. We want our faciltiy to be welcoming to those with dementia and all of our staffa ware and trained in how to communicate, support and help these patients and their carers.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Patients do not always identify their condition to staff on arrival so it is key that we get to know these patients personally and are trained to understand their needs and best ways to communicate.

 Finance has been allocated to improve signage and decor and we hope these improvements will help all of our patients.

2. Actions

  • Staff training

    Dementia awareness training is booked for ALL staff in April 2017

    Being implemented