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The Assembly House

The Assembly House is a Georgian gem in the heart of the city which has been hosting fabulous celebrations for centuries. Designed by architect Thomas Ivory in 1754, no expense was spared in the construction of The Assembly House and while historians view it as one of the most important buildings in Norwich, we would simply describe it as the most beautiful venue in Norfolk. The Grade I-listed splendour of the House is evident from the moment you approach our sweeping driveway and, once inside, there is romance hidden around every corner. From the sparkling chandeliers that make evenings glitter to the gorgeous gardens where you can sip ice-cold drinks or comforting hot chocolates, the 11 luxury bedrooms packed with sumptuous details to the glamorous dining room where we serve our famous Afternoon Tea, our aim is to exceed your expectations every time you visit. Our restaurant is open daily, from breakfast to dinner, with menus by director and renowned Norfolk chef Richard Hughes, we host stunning weddings and impressive events and from January 2017 we will become the home of The Richard Hughes Cookery School, the inaugural winner of The British Cookery School of the Year. Come and celebrate every day at The Assembly House.

10 April 2017
East of England
Arts, Charity, Hospitality
Local Alliances:
Norwich City Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Assembly House Trust is a registered charity that supports the arts for the public benefit of the people of Norwich.

The Trust is aiming to:

-Organise a series of training sessions for Front of House Staff to improve knowledge and practices in relation to customers with Dementia.

-Provide regular space within The House for local organisations to offer help and support to people with dementia and their carers.

-Support local organisations with events aimed at raising the profile of issues surrounding Dementia

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

-Shift patterns and turnover of staff can mean that messages are lost or confused, training sheets and simple information on back-of-house message boards can help, as well as through regular staff meetings and online messaging.

2. Actions

  • Front of House Staff Training

    The Assembly House Trust will support local groups and organisations by offering high quality facilities for use in offering help and support to people with Dementia and their carers.

    Being implemented
  • Front of House Staff Training

    The Assembly House Trust will offer training to Front of House to help provide adequate support and information to customers with Dementia and their carers.

  • Awareness Events

    The Assembly House Trust will work with local organisations to arrange a number of events to help raise awareness of Dementia in Norwich.